Job Description

Job Description

Job Description

DSI is seeking a motivated and customer-focused DIRECTV Sales Representative to join our growing sales team in Urbandale, Iowa or Kennesaw, GA. This role is responsible for selling DIRECTV services to residential and business customers through a combination of inbound lead management, outbound prospecting, and participation in community events and trade shows.

The ideal candidate is a positive, goal-oriented individual who thrives in a team environment, enjoys building relationships, and is committed to delivering an outstanding customer experience. This position requires strong communication skills, consistent follow-up, organizational discipline, and a culture-first mindset.

Key Responsibilities

• Manage and respond promptly to inbound sales leads via phone, email, and other communication channels.
• Generate new business through outbound calling, prospecting, referrals, and follow-up activities.
• Sell DIRECTV products and services to residential and commercial customers.
• Maintain a professional, consultative sales approach focused on understanding customer needs and delivering the right solution.
• Participate in trade shows, community events, partner events, and other sales opportunities throughout the year.
• Track and manage sales opportunities through the sales pipeline from initial contact to completed sale.
• Maintain accurate records of customer interactions, activities, and opportunities within company systems.
• Provide timely follow-up on all customer inquiries and sales opportunities.
• Review weekly and monthly pipeline activity with leadership and peers.
• Collaborate with teammates to share best practices, support team goals, and contribute to a positive work environment.
• Represent DSI and DIRECTV with professionalism, integrity, and enthusiasm.

Qualifications Required

• Previous sales experience, customer service experience, or a combination of both.
• Strong verbal and written communication skills.
• Ability to build rapport and establish trust with customers.
• Excellent organizational and time-management skills.
• Comfortable making outbound calls and working with sales goals.
• Proficiency with Microsoft Office and CRM systems.
• Ability to work full-time from the Urbandale, IA or Kennesaw, GA office.

Preferred

• Experience in telecommunications, technology, satellite TV, internet, or related industries.
• Experience working trade shows, events, or face-to-face sales opportunities.
• Proven track record of meeting or exceeding sales goals.

Requirements

• Previous experience selling into the MDU space is required
• 10+ years of sales experience is required
• 5+ years of management experience is required
• Knowledge of the telecommunications & entertainment industry is preferred

Benefits

• Medical, Dental & Life insurance are available on the first day of the month following your first day of employment – no extended waiting period!
• 401k Plan with employer matching
• Paid vacation, personal/sick days, and bereavement time
• Employee Profit Sharing Program
• 50% AT&T wireless discount
• Paid training
• Advancement opportunities, we prefer to promote from within!

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