Dispatcher Job at Plugz Electric, Forest Lake, MN

  • Plugz Electric
  • Forest Lake, MN

Job Description

Job Description

Job Description

About the Role:
Plugz Electric is looking for a motivated and organized Dispatcher to join our growing team in Forest Lake, MN! This is a fast-paced, customer-facing role where you'll be the backbone of our daily operations — keeping technicians on track and customers happy. If you thrive in a dynamic environment and love keeping things running smoothly, we want to hear from you!

Responsibilities:
  • Schedule and dispatch electricians to residential and commercial job sites efficiently
  • Serve as the primary point of contact between customers and field technicians
  • Manage and prioritize incoming service calls, work orders, and appointment requests
  • Monitor technician locations, job progress, and availability throughout the day
  • Communicate job details, updates, and changes clearly to field crews
  • Maintain accurate records of dispatched calls, schedules, and customer information
  • Coordinate urgent or emergency service requests with speed and professionalism
Requirements:
  • Prior dispatching, scheduling, or customer service experience preferred
  • Strong multitasking and organizational skills in a fast-paced environment
  • Excellent verbal and written communication skills
  • Proficiency with scheduling software, CRMs, or dispatch tools is a plus
  • Ability to remain calm and solution-focused under pressure
  • Experience in the trades, electrical, or home services industry is a bonus
  • Reliable, detail-oriented, and a strong team player
About Us:
Plugz Electric is a trusted electrical services company proudly serving the Forest Lake, MN area and surrounding communities. We've built a reputation for quality workmanship, honest service, and going the extra mile for every customer. Our team is tight-knit, supportive, and passionate about doing great work — and we take care of the people who help make it happen.

Job Tags

Similar Jobs

PENN Entertainment

Surveillance Agent Job at PENN Entertainment

 ...helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the...  ...of the activities of customers and employees in all gaming and money handling areas.Maintains surveillance watch of designated... 

USASJB

Remote Data Entry Agent - Work at Home Job at USASJB

 ...Work From Home Survey Taker (Side Gig) We are looking for people who are motivated to participate in paid research across the country...  ...-term work at home work is welcome to apply. No previous experience is necessary. This is an excellent opportunity to earn a side income... 

Careerscape

Appointment Setter Job at Careerscape

 ...attitude to break into a sales career, working the front end of the pipeline by connecting...  ...goals from the comfort of their own home office. Responsibilities Make...  ...equivalent required No prior sales experience necessary, though any customer service or phone experience... 

Srglobalsecurity

Grave-Shift: Elite Armed Security Patrol Officer Job at Srglobalsecurity

A security services provider is hiring an Armed Security Patrol Officer for the grave shift in Antioch, California. The role involves monitoring entrances, conducting patrols, and responding to emergencies. Applicants should have a current Guard Card and firearm permit... 

Jam City

Game Director Job at Jam City

apply for this job