Owning a portfolio of pending life insurance applications, the full-time remote Insurance Case Manager will investigate case blockages, collaborate with various teams to drive resolutions, and analyze data to identify systemic trends and recommend process improvements. Key responsibilities: Manage a portfolio of stalled life insurance applications, focusing on identifying and resolving issues Investigate complex cases to determine root causes and appropriate next actions Collaborate with underwriting, new business, and carrier teams to resolve blockers and drive cases to issue Required qualifications: Significant experience in life insurance new business, case management, or underwriting support Demonstrated ability to work independently and prioritize case resolutions Experience partnering with carrier underwriting or new business teams Strong analytical skills to identify patterns across a portfolio of cases Salesforce experience strongly preferred
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